We surveyed hundreds of logistics and supply chain leaders from leading brands to uncover how they are navigating today’s increasingly complex landscape. With tariffs, cost efficiency and fulfillment reliability at the forefront, the pressure has never been higher. Get actionable insights from this report to streamline your fulfillment and optimize your shipping strategy.
Cost is the #1 reason brands switch 3PLs.
65% of brands say that diversifying carriers will provide cost reductions and 68% want their 3PLs to invest in carrier diversification.
77% of brands say last-mile performance and costs reporting are critical technologies for their operations and require these insights from their 3PLs.
52% of brands cite returns management as a top value-added service.
Bonus Insight — not included in the full report
With the latest tariffs announcements and changes to Section 321 regulations, brands are reassessing their fulfillment strategies. While some are taking immediate action, many are still weighing their next move. Survey Takeways:
are still evaluating their options
are continuing as is, adjusting pricing to offset costs
are shifting to domestic fulfillment
plan to maintain their current fulfillment strategy
are exploring new 3PL or warehousing options to minimize cross-border shipments
Download The 2025 Logistics Report for exclusive insights into the trends, challenges, and opportunities shaping the future of 3PL, fulfillment, and last mile.