How this leading skincare brand cut shipping costs by 37% and eliminated a slew of operational headaches
Their Results:
Cheaper Shipping
Reduced their average shipping cost by 37%
Improved Fulfillment
Fulfilled 3.3 million units since launching in 2024
Lightning-Fast Service
95% of inbound shipments put away within 48hrs
Imagine running a thriving skincare brand where checking your inventory levels means waiting for a manual spreadsheet via email. Where Amazon compliance penalties arrive like unwelcome surprises. Where your fulfillment experience changes completely depending on the volume you’re selling that day.
That was reality for this fast-growing skincare company — until they decided enough was enough.
The Turning Point
Shipping costs were killing their margins – up to $15 per order – and manual processes were holding them back. The brand needed a partner who could restore operational visibility, improve compliance, and scale without chaos.
The Results
- Amazon compliance transformed: Reduced penalties from constant issues to an afterthought
- Improving quality at scale: Fulfilled 3.3 million units since launching in 2024, while improving every quality KPI
- Shipping costs slashed: Reduced average shipping cost from $15 to $9.50 — a 37% savings that directly improves their margins
- Lightning-fast receiving: 95% of inbound shipments received and put away within 48 hours
- Operational visibility restored: Eliminated manual spreadsheet tracking with real-time inventory management across four strategic locations via GoBolt’s Merchant Portal
The Challenge
This skincare brand was drowning in fulfillment complexity. Their previous 3PL relationship was a patchwork of inconsistent technology, manual inventory tracking through spreadsheets, and wildly different service experiences depending on order volume.
High shipping costs were eating into margins, and they had zero visibility into their inventory levels — a death sentence for any growing ecommerce brand.
But the real pain point? Amazon compliance. Amazon’s ever-changing requirements for FBA prep, labeling, and packaging were a constant source of stress. One mistake could mean penalties, delayed shipments, or worse — suspended listings during peak selling periods.
The Solution
GoBolt brought this beauty brand exactly what they needed: a uniform technology stack across all operations and a fulfillment network that could scale with their growth. Instead of juggling multiple systems and manual processes, they now operate from four strategic warehouse locations (Toronto, Houston, New York, and Los Angeles) with consistent service.
For Amazon fulfillment specifically, GoBolt implemented a comprehensive prep service that handles everything from FBA labeling and bundling to complex deconsolidation when master cartons don’t match Amazon’s quantity requirements.
The GoBolt team manages LTL and FTL shipments, applies Amazon specific labels, and ensures every shipment meets Amazon’s exacting standards.
The support structure is equally robust — daily check-ins, dedicated account management and customer support, and direct relationships with warehouse teams to ensure nothing falls through the cracks.
Why It Worked
The magic happened because GoBolt didn’t just replace this beauty brand’s 3PL — we became an extension of their operations team.
The Los Angeles facility, in particular, became a powerhouse for the brand, consistently managing high volumes and maintaining SLA performance during their peak periods. When this brand needed a massive inventory project completed in just two days, the LA team delivered.
The Amazon compliance piece worked because GoBolt’s team actually understands the complexity. We don’t just slap labels on boxes — we manage the intricate dance of deconsolidation, re-boxing, labeling, and carton matching that Amazon requires.
They went from constant compliance headaches to rarely hearing about Amazon issues at all.
Most importantly, they gained the visibility they desperately needed. No more manual spreadsheets or guessing games about inventory levels. They could finally make informed decisions about their business.
What’s Next
With operations stabilized and margins stronger thanks to that 37% cost reduction, the focus now shifts to growth.
The partnership is expanding warehouse capacity, adding sales-channels, and building stronger communication channels with their marketing team to continue supporting their promotional spikes.
The goal isn’t just to handle more volume — it’s to make scaling feel effortless, so this skincare brand can focus on what they do best: growing sales and delighting their customers.
